evidence based design post occupancy evaluation D/Science


D-Science offers a variety of services and research elements within the EBD process, that conform to systematic and scientific methods of research. The services produce a DEEPER UNDERSTANDING OF THE RELATIONSHIP BETWEEN PEOPLE AND ENVIRONMENTS and are applicable to all types of environments. It is possible to implement each service or research element individually or to combine them into different (custom-made) research types that vary in extensiveness and match the needs, goals and the budget of very organisation. 


D/Science offers consultancy services and advice on how to improve environments. Consultancy is possible for hypothetical environments as well as for already existing spaces. D/Science also offers presentations about evidence-based design, design research or Environmental Psychology.


Workshops as well as customer journeys with users and/or stakeholders of a design project can be organised to create a common ground, strengthen the program of requirements or further develop a vision for the organisation to successfully meet future challenges. Coaching projects can involve counseling of employees before or during an implementation process. As it is essential that a new and novel work-environment is used in the right way to have the desired effects, employees need to be involved in the process, be prepared for a possibly new way of working, accept a new work mentality and understand the possibilities of the environment.       


The D/SCIENCE INTERIOR QUALITY INDEX (DIQI) is an objective tool to determine the quality of an environment. The DIQI is based on the HEALING OFFICES® concept of Design Studio D/DOCK and evaluates a space along ten dimensions with each a maximum of ten credits. A profile offers insight into the strengths and points of improvement of an environment and can serve as a discussion ground regarding vision, goals, future challenges and design drivers of an organization.


The subjective users’ point of view is assessed by an ONLINE QUESTIONNAIRE, that measures how people experience the environment and how they evaluate their own personal health and productivity. Results allow conclusions about the so called ‘soft factors’ like feelings of comfort within the environment, physical health, life-style behavior, engagement, happiness, social relatedness, autonomy, competence, organisational commitment, working conditions and productivity. The questionnaire can be used to gain insight into people’s needs and perceptions, compare people of different departments or floors and identify points of discomfort within the space, that possibly influence health and productivity of occupants.  


Observing the environment is a powerful tool to gain insight into the fit between spaces and their users, as it often reveals problems as well as opportunities within an environment that people are not aware of. NON-VERBAL BEHAVIOUR of users, ENVIRONMENTAL TRACES and the use (or non-use) of a space allow meaningful conclusions about the quality of an environment and the (unfulfilled) needs and requirements of people. 


Semi-structured interviews about how the environment is experienced on a personal level can produce a unique comprehension of a space that are not covered by other research tools. Group discussions or workshops can for instance reveal interpersonal disagreements and conflicts regarding the behaviour of others, that should be taken into account when designing the new space. Being able to further clarify remarkable observations or unusual results from the questionnaire, interviews allow for a more differentiated interpretation of other research data and therefore for a more in-depth evaluation of the environment.


The life-style behaviour of occupants regarding physical activity, fitness and sleep can be objectified by using activity trackers. The trackers register the amount of steps per day, the resting heartbeat, the amount of floors climbed and the hours of sleep. A before-after study allows distinct conclusions about the ability of the new environment to stimulate and facilitate physical activity or relaxation.


Objective data about productivity will be collected from internal company-specific statistics, that correspond to KEY PERFORMANCE INDICATORS and best represent the productivity of the organization. This can be different for every company, depending on the type and the sector of a business.